APG Workforce: A national workforce management leader
APG Workforce is one of Australia’s leading national workforce management companies. We offer labour hire, permanent recruitment, and temporary recruitment services, but we also offer so much more than that.
Much more than just a recruitment agency, APG Workforce provides a comprehensive workforce management service. We partner with some of Australia’s leading companies with sites throughout Australia, as well as with smaller organisations, and we have a presence in every Australian state.
APG Workforce is a people-first organisation and we truly care about people. For employers, we build engaged workforces. For job seekers, we provide rewarding roles, ongoing training, and development opportunities.
The COVID pandemic has brought many challenges to the recruitment and workforce management industry in both permanent and temporary employment. At APG Workforce, we had to quickly adapt our recruitment and assessment processes to keep candidates safe at all times.
We are a people-first organisation, which means we are dedicated to supporting the health and wellbeing of our own team, our hundreds of candidates and many clients during this time. As we keep our business moving, we will continue to follow all recommendations from the Australian government and health officials, and make changes to how we operate if and where needed.
Recruiting during COVID
APG Workforce is committed to providing a qualified and engaged workforce that feels supported and valued as members of the APG Workforce team. During the COVID-19 pandemic, we have reviewed the following processes and, where needed, updated them to align and be compliant with strict government policies and social distancing rules.
Sourcing of talent
Finding candidates continues via online advertising, database marketing, phone and the new addition of widespread use of video conferencing.
We have very quickly adapted our recruitment practices to incorporate video conferencing for interviewing and physical testing, meaning no face to face
contact is required. This is backed up by contact via phone, email or text.
Many of our roles require physical competence, and in the past this has been assessed in person. We are now conducting these assessments using video conferencing, where a full range of movements can be viewed.
We’ve also switched over to digital versions of employment contracts, tax forms and handbooks. This is all linked to our recruitment software, meaning the details are recorded and captured in real-time.
Induction and WHS
Some site inductions and WHS audits still need to be conducted in person by an APG Workforce consultant, who wears full PPE provided by APG Workforce and hygiene practices applied to ensure the site is protected. In some situations, this can be conducted via live streaming as onsite managers walk through the site while recording and streaming live video footage on their smartphone.
Candidate care during COVID
Ongoing contact occurs primarily via phone, email or text, rather than in face to face meetings. The technology chosen depends on the location and the preferred method of the participants and may include apps such as WhatsApp, FaceTime, Zoom or similar platforms.
If onsite toolbox talks cannot be held due to physical distancing requirements, then virtual meetings are arranged, and employees are sent written updates with their weekly payslips or via text message with links.
COVID safety on-site
APG Workforce is committed to establishing a strong safety culture and maintaining an effective approach to WHS to ensure the health and safety of all employees, candidates, clients and the community. This applies doubly during the COVID pandemic, and as we emerge from it.
Through our recruitment processes, we ensure the right candidate is hired to fill a role. This is followed by site inductions and providing information around APG Workforce policies and procedures. This includes the extra hygiene dimension required for COVID safety.
Through our regular electronic communications with workers, we can monitor progress and the site environment. This includes Toolbox Talks, following up hazard reports through to completion, and direct involvement with injury management.
We also perform an initial site WHS assessment, with full PPE used to confirm safety requirements are met. We then discuss a resolution with the site to determine what action, if any, is required. We also review quarterly to confirm ongoing suitability/safety is upheld.
Like so many organisations around the world, we’ve had to adapt quickly to take all the necessary precautions in relation to COVID by putting the health and safety of our staff, clients and candidates first.
Call APG Workforce on 1300 793 340 or send us an online enquiryto find out more about increasing your workforce – either temporarily or for the long term.
APG accredited with ISO quality management and safety certifications
Monday, 12th February 2018
Manufacturing companies have long understood the value of ISO certification, knowing the standards achieves can improve their business processes and reduce operating costs, while also giving them a leg up in marketing and sales.
APG services the manufacturing industry but are in no way a manufacturer. However, we are committed to the task of continually improving the effectiveness and maintaining our quality systems.
As such, APG is pleased to announce that head office in Melbourne have recently obtained certifications in AS/NZS 4801:2001 Occupational Health and Safety Management Systems and ISO 9001:2015 Quality Management Systems and all branches nationally are aligned with these practices.
According to DQS, certification in ISO 9001:2015 means “Your organisation has enjoyed sustainable success and you know what your customers need. You fulfil your customers’ expectations because you are in control of your processes and know how to ensure quality on a permanent basis.”
“With a certified management system according to ISO 9001 you avoid errors, instead of correcting them. The quality approach has been securely anchored within your organisation, which creates trust and increases your customers’ satisfaction. You are aware of risks and opportunities and clearly structured, transparent corporate processes help to minimise business risk and allow you to react faster to market changes.”
APG are committed to providing our customers and workers with best practice in the workplace, both in terms of managing their health and safety and their expectations or management and processes that govern them.
If you have any questions around our certifications, please call our head office on 1300 793 340.
APG Workforce is much more than just a recruitment agency. We build engaged workforces and offer customised workforce management solutions to many industries across Australia. The comprehensive workforce management service that we provide to all clients includes:
Culture management– A positive workplace culture attracts and retains talent, drives engagement, and affects happiness, satisfaction, and productivity. We build a highly focused and engaged workforce for our clients, ensuring that they respect, adhere, and contribute to their company culture.
Accountability and reporting– Labour and staff costs can often be one of the biggest expenses for a business, which is why we work with businesses to set KPIs that are aligned to business needs and values. Our reporting system allows us to monitor costs and productivity and offer recommendations to optimise staffing requirements.
Labour hire– Labour hire is a simple and cost-effective solution for finding a permanent or temporary workforce that have the knowledge, skills, and expertise a business needs to meet their objectives and increase productivity.
Safety (WH&S)– We believe that everyone has the right to work in a safe and healthy workplace, which is why we ensure that we provide safety and risk management solutions to meet business needs. Our thorough system of WH&S Induction and Training and WH&S Support includes industry specific consultancy services, crisis management and emergency management services.
RTO – Training and upskilling– APG Workforce utilises a network of registered training organisations to deliver the training required to upskill individuals and teams. There are many benefits in upskilling your staff. Not only does it add to the skills & qualifications of the individual, it also has a positive effect with staff retention.
Risk management– We reduce the risk of people for businesses by creating highly focused and engaged workforces, as well as with our thorough WH&S solutions and our extensive procedures and back-up systems. These include our Industrial Relations Management Plan, Operational Risk Management Plan, Risk and Opportunities Plan and Crisis Management Plan.
Human Resource (HR) and Industrial Relations (IR) consultancy– We can assist our clients in their day-to-day dealings with employees and in their longer-term employee relations strategies. This could include industrial relations advice regarding workplace policy and procedures or negotiation, drafting and lodgement of Enterprise Agreements, or human resource advice surrounding issues such as recruitment, performance management and grievance handling.
Permanent and temporary recruitment– As part of our comprehensive workforce management service, we can provide permanent and part time unskilled, semi-skilled and highly skilled professionals and tradesman across a range of industries, including warehousing, mining, engineering, and agriculture.
Who we work with
As part of our commitment to our clients, as a dedicated workforce management company APG Workforce provides a 24-hour service where one of our expert consultants can be contacted seven days a week, 365 days of the year.
APG Workforce provides comprehensive workforce management solutions, including labour hire, permanent recruitment services and temporary recruitment services, to the following industries:
Farming and Agriculture
APG Workforce provide specialist recruitment for a range of Australia's largest farming operations, providing permanent and temporary workforce solutions for field, shed and processing fulfilling a range of roles including Agribusiness, farm hands, machinery operators, drivers, and stock handlers.
Transport and Distribution
APG Workforce has been a trusted workforce management company in the Australian distribution and transport industry since 1998, providing temporary and permanent solutions to some of Australia's largest transport and distribution corporations. We have fulfilled a range of roles including forklift drivers, mechanics, truck drivers, supervisors, dockhands, and inventory managers.
APG Workforce has an impressive track record in recruiting professional, semi-skilled and unskilled roles typically found within the manufacturing and processing sector. Some of the roles we recruit for include machine operators, manufacturing and production managers, production planners, quality assurance coordinators, assembly workers, and process workers.
Mining and Engineering
APG Mining and Engineering Services is a specialist workforce management company for the mining and engineering industries, which has many contracts to supply contract staff to mines to fulfil the major shortfall in workers. APG Mining and Engineering Services recruits mining staff across several areas including tradesman such as electricians, welders, and boilermakers, and specialist roles such as miners, heavy duty fitters, blasting crews, and machine operators.
Warehousing and Logistics
APG Workforce are recognised as a workforce management market leader in the warehousing and logistics industries. Our workforce specialists are experienced in all aspects of the warehousing industry and have worked with our clients to provide staffing solutions to meet their flexible and seasonal needs, including supplying forklift drivers, pickers and packers, assembly line workers, and factory hands.
Rail and Civil
APG Rail and Infrastructure has operated since 2000 and can supply teams and Supervisors as well as specialist workforces on multiple projects and will also supply the materials, plant and equipment where required and requested on any project. Our specialised team have completed projects which include communications and signal route conduit installation, pit installations (concrete and PVC), drainage works, and installation of pedestrian crossings.
Civil, Construction and Trades
As a specialist in the civil, construction and trades sector, APG Workforce has extensive networks and a comprehensive database of tradespeople we can mobilise in line with activities and projects, budgets and deadlines. We can supply qualified tradespeople, trainees and apprentices such as electricians, carpenters, diesel mechanics, automotive specialists, and plant mechanics.
Corporate (Office and Professional services)
From an extensive database of individuals, APG Workforce can provide permanent, contract and temporary workforces of executive, professional or business support staff. We provide staff for administration and business positions including Human Resources, administration and office support, accounting and payroll, data entry staff, and personal and executive assistants.